Refund Policy – FoundZER

Last updated: 28/10/23

Acceptance of our Terms

When we say “we,” “us,” or “our,” we are referring to Transcending Technologies LTD, the entity providing this large educational platform.
When we refer to “this website,” we are talking about the online platform FoundZER.com provided by Transcending Technologies LTD
By visiting this website, viewing, accessing, or otherwise using any of the services or information created, collected, compiled, or submitted to this website, you agree to be bound by the Terms and Conditions of Service, the Refund Policy and the Privacy Policy. If you do not want to be bound by our Terms, you should not visit, view, or otherwise use the services or information created, collected, compiled, or submitted to this website.
To guarantee customer satisfaction, we offer a free lesson, allowing users to experience our training firsthand. By providing this free lesson, users can confirm if the training meets their needs and expectations before purchasing. When a user chooses to purchase the full training, it is assumed they are content with its features and benefits.

We offer a premium paid training that required important investments and time to create, and requires consistent costs and effort to maintain and update.
This training is meant to be a paid service with the first lesson as a FREE trial before purchase.
Refunds are offered according to this refund policy, based on time of purchase, and percentage consumed as mentioned below, please make sure to read and understand your refund eligibility before purchasing.

Time Frame: You may request a refund within 7 days from the date of your purchase.
Conditions:
The percentage consumed is always displayed on the top of every single lesson and a warning is displayed before reaching the allowed limit for the refund eligibility.
To be eligible for a refund, you must not have completed more than 30% of the course.
In other words, you can take 15 full lessons and still ask for a full refund.
You should not have progressed past the 5th chapter of the course however, which is lesson 16 of 54 (chapter 5 of 17).
If you move on to the sixth chapter, you will have completed 35% of this paid training, and therefore forfeited your right to a refund.

As this taining is meant to be a paid service, no refunds will be provided if you have completed over the 30% threshold that appears consistently on the top of every page.
The refund guarantee extends to a full 7 days starting from the day of purchase, the refund is voided starting from the 7th day at midnight, as we offer full transparency, exceptions may be made for last minute (8th day) refund requests as an extended last chance.

Refunds will be processed back to the original payment method used during purchase—either to the credit card or through PayPal.

To request a refund, you must contact us either by sending us an email to the email that appears on our home page and our contact us page, or by using the “Contact Us” form accessible at all times from the main menu in our home page.
Refund requests sent by other methods will not be eligible for consideration.

Upon receiving your refund request and confirming your eligibility, we will process your refund within a 7 days timeframe, excluding any time required for the transaction to appear on your credit card statement or PayPal account.

Transcending Technologies LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, due to your use or misuse of our course.

This Refund Policy is governed by the laws of England, United Kingdom, without regard to its conflict of laws principles.

For any questions regarding this Refund Policy, please contact us by sending us an email to the email that appears on our home page and our contact us page, or by using the “Contact Us” form accessible at all times from the main menu in our home page.

Transcending Technologies LTD reserves the right to amend this Refund Policy at any time. The amended policy will be effective immediately upon posting to this website.